If your dog has sensitive digestion, help him make the most of mealtimes with food that is specially tailored to his digestion and size.

Our food for dogs with sensitive digestion contains a vet and nutritionist - developed combination of nutrients specific to your dog’s age, size and needs called OPTIDIGEST®. The balance of vitamins and minerals has been adjusted in our sensitive digestion dog food specifically for medium-sized adult dogs, and it is also suitable for gestating or lactating bitches.

The prebiotic source in OPTIDIGEST® is clinically proven to help improve one of the common causes of sensitive digestion, intestinal microflora imbalance. It also encourages good faecal consistency, ensuring your dog’s digestion is working as smoothly as it can.

OPTIDIGEST® helps improve microflora balance and promotes good quality faeces, thanks to the inclusion of natural source of prebiotic (scientifically proven to increase bifidobacteria for a better gut microflora balance) egg and bentonite, a natural clay.

Our sensitive digestion dog food is carefully cooked to help provide as much goodness as possible in each bite, with the taste of chicken for your dog to enjoy. Easily digestible and full of the key nutrients for his needs, PURINA® PRO PLAN® DOG with OPTIDIGEST® helps keep your dog on the road to long term health.

Benefits: 

• Easily digestible for dogs with sensitive digestion
• Contains prebiotics scientifically proven to help increase bifidobacterium for a better gut microflora balance.
• With specific ingredients to help support intestinal health and stool quality
• Carefully cooked to help retain the goodness from chicken through our proprietary cooking process

Shipping policy

All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

Currently we only ship orders within the UAE

Local delivery

Free local delivery is available for orders over AED 100 within the UAE (except for bulky items/shipments & remote areas). For orders under AED 100, we charge AED 15 for local delivery. For remote areas 30AED will be charged at checkout. 

Bulky shipments rates are applied for any order exceeding the weight of 10kg. Delivery charges for bulky items are calculated at checkout and are usually on case by case basis. 

Our fulfilment partner will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. 

International Shipping

Currently we only ship within the United Arab Emirates

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at info@dxbanimal.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

Please refer to our Store’s return policy page. 

We accept returns up to 3 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

If your order arrives damaged in any way, please email us as soon as possible at info@dxbanimal.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at info@dxbanimal.com.

Refund policy

Thanks for shopping at Dubai Animal Mart.

If you are not entirely satisfied with your purchase, we're here to help.

We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@dxbanimal.com. 

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). Shipping Fees of 30 AED will be applied to all returns. 

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

In case you request a refund prior to shipping your order a cancellation fee of 15 AED will be deducted from the refund amount. 

 Contact Us

You can always contact us for any return question at info@dxbanimal.com.

Our experts are available 24/7